Administrative Assistant 1, Full-time, Permanent

SUNY Empire State College
SUNY Empire State College

Administration

USD 47,695-58,447 / year

Posted on May 20, 2026
Category: Classified
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Department: OAA - Health and Wellness
Locations: Rochester, NY
Posted: May 6, 2026
Closes: Open Until Filled
Type: Full-time
Ref. No.: 1599
Salary Type: Annually
Position ID: 200220
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About Empire State University:

Founded in 1971 as the innovative campus of the State University of New York (SUNY), Empire State University empowers learners from diverse backgrounds to achieve their educational goals. We have decades of experience providing educational access through online teaching and learning, individualized instruction, mentoring, and prior learning assessment. We build on our students' experiences to promote their growth and drive upward mobility and economic development in New York state and beyond. SUNY Empire's 105,000 alumni are teachers, nurses, entrepreneurs, and leaders in their communities and their fields. Visit www.sunyempire.edu and follow us on social media @SUNYEmpire.

SUNY Empire is committed to creating a multicultural, inclusive academic and work environment. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that having diverse faculty and staff is critical to academic excellence and prepares students to live and work in an increasingly global world.

Job Description:

The Administrative Assistant 1 will perform office support and clerical work for the Office of Health and Wellness. This position will report to the Director of Health and Wellness within the division of Student Success.

In order to maintain a welcoming environment for prospective students, students, community members, and visiting university staff, the duties of this position include, but are not limited to:

  • Provide administrative support for the director and the student behavioral consultation team
  • Assist with planning and scheduling events
  • Triage crisis intervention requests and refer students to appropriate department
  • Support purchases in support of the virtual food pantry
  • Responsible for maintaining student records
  • Provide excellent customer service, including telephone, e-mail or in person inquiries
  • Actively participate in university activities

Requirements:

Minimum Qualifications:

Candidates must have permanent appointment in an Administrative Assistant 1 New York State classified position (or be eligible for transfer) or be reachable for appointment on the current NY State Civil Service eligible list for Administrative Assistant 1.

OR

Candidates must have permanent appointment in an Administrative Assistant 1 New York State classified position (or be eligible for transfer) or be reachable for appointment on the current NY State Civil Service eligible list for Administrative Assistant Trainee 1.

OR

For Administrative Assistant Trainee 1 or 2: one year of permanent service in a title eligible for transfer under Section 70.1 of Civil Service Law.

For full details on the Administrative Assistant Traineeship program, go to the following link: https://www.cs.ny.gov/ssd/Manuals/SPMM/GIBS/GIB19-07.cfm

NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):

Administrative Assistant 1, (Salary Grade 11) NO Traineeship / no coursework requirements:
Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.

Work Hours: Monday - Friday - 8:30am - 5:00pm

Work Address: 680 Westfall Rd, Rochester

Additional Information:

Salary: SG-11 $47,695 - $58,447

Empire State University is an Equal Opportunity Employer.

IF YOU NEED A DISABILITY-RELATED ACCOMMODATION, PLEASE CALL THE ADA COORDINATOR AT (518) 587-2100, ext. 2240. IN ACCORDANCE WITH THE TITLE II CRIME AWARENESS AND SECURITY ACT, A COPY OF OUR CRIME STATISTICS IS AVAILABLE UPON REQUEST BY CALLING (518) 587-2100, ext. 2800. IT CAN ALSO BE VIEWED ON-LINE AT http://www.sunyempire.edu/safety-security

Application Instructions:

Please include cover letter, resume and contact information for three references


URL: www.esc.edu/human-resources/employment-opportunities/apply-to-a-classified-vacancy/